Debunking Fake Reviews
Debunking Fake Reviews: Grand City Investment Limited’s Legacy of Trust
As a leading business loan lender and trade finance specialist, Grand City Investment Limited values transparency and accountability, which have been the cornerstones of our operations for over 41 years. Unfortunately, as with any reputable business, we occasionally face baseless and defamatory attacks from competitors and scammers. This page aims to address and debunk these false claims so you can confidently evaluate our credibility and track record.
The Nature of Fake Reviews
The internet, while a powerful tool, allows anyone to post unverified information anonymously. Unfortunately, it has become a platform for bad actors, including competitors and scammers, to mislead the public. These individuals often operate under fake identities, posing as dissatisfied customers, to undermine the reputation of legitimate businesses like ours.
Here are some key points to consider:
- Baseless Claims: Many negative reviews about Grand City Investment Limited are written by individuals who have never interacted with us professionally.
- Competitor Smear Campaigns: Some of our competitors, who fail to operate with our level of integrity and ethics, attempt to tarnish our reputation through false reviews.
- Impersonation and Fraud: Brokers often use our name to defraud others, creating confusion and prompting misleading accusations. Since June 2024, we no longer allow brokers to receive payments on our behalf. All fees and payments must be sent directly to us, not through brokers.
Specific Cases Addressed
One of the Trustpilot reviews, posted by an individual under the alias “Conquer,” is particularly concerning. This individual initially approached us as a potential client seeking an SBLC for a project. Upon review, it became evident that he was attempting to misrepresent himself as an SBLC provider. When we questioned him about his credentials, he resorted to insults and even suggested seeking healing from a spiritualist, which further exposed his lack of credibility.
Key facts about this individual:
- He operates under multiple identities, including “Daniel Dennis,” with connections to Uganda and Russia.
- His company, “Daniel Dennis Investment Group (SMC) Limited,” claims to provide SBLCs but is not registered in any jurisdiction.
- He used the same Trustpilot account to promote his “SBLC business” while simultaneously posting a negative review about Grand City Investment Limited.
For reference, his Trustpilot profile and false review can be viewed here. He made two reviews the same day, Nov 7, 2023. In the first review he promoted his scam company, while the second review he claims Grand City is fake.
Legitimate Concerns We Acknowledge
The review by EP HEALTH, dated June 4, 2024, raises a valid concern. This Canadian customer submitted an SBLC application through a broker and claimed to have sent us a payment. However, we have not received the payment to date.
After a week, we requested a bank tracer, but both the client and his bank have been unable to provide one. When funds are delayed or do not arrive, the appropriate action is to return to the sending bank and request a tracer. A bank tracer report follows the wire transfer’s entire route—from when the money left the sender’s account, through any correspondent accounts, to when it arrived at the beneficiary’s account. If the wire was held up at any correspondent bank, this report will include all relevant details, such as dates and times.
It’s important to note that obtaining a bank tracer is completely free of charge and typically takes only two days for the bank to issue this document, proving that the transfer was made. This transaction occurred in February 2024, and the customer has yet to provide a wire tracer.
I am uncertain whom to hold accountable—whether it’s the broker or the client. We have paused the customer’s application until he is able to provide the tracer. His inability to do so suggests that he never sent any money. Initially, he blamed his broker but has since shifted that blame to Grand City. This review is the only legitimate one on Trustpilot; the rest are smear campaigns by scammers. To prevent situations like this in the future, we have established a policy that does not allow brokers to receive payments directly from customers, clearly stated in all broker contracts.
Why Customers Trust Us
- Licensed and Registered: Grand City Investment Limited is a licensed money lender incorporated in Hong Kong on May 29, 1984 (Registration No. 0137353).
- Verify our license: Hong Kong Government License List.
- Proven Track Record: We have over 41 years of successful operations with no failed transactions.
- Reputable Partnerships: We recently provided a $50 million trade finance facility to China National Technical Import & Export Corporation (CNTIC).
- Global Recognition: We are listed on PitchBook, a trusted platform for private equity and venture capital insights, which thoroughly vets companies before approval. Our PitchBook Profile.
Exposing Scammers
Our dedication to exposing fraudulent activities has made us a target for scammers. We maintain a Banned Loan & Bank Instrument Providers List, which names known scammers and protects the public from their schemes. While this work has garnered us death threats, we remain committed to safeguarding the industry and our clients.
Why The Reviews Are Fraudulent: If you own Grand City for instance and someone else has created a clone of your business, wouldn’t you take the initiative to inform the public about the imitation? If you think critically and without emotions, you will easily recognize that the Trustpilot reviews are fake and part of a smear campaign.
Grand City Investment Limited has earned its reputation as a trusted SBLC provider through decades of consistent, ethical service. We encourage anyone reading these reviews to critically evaluate the claims and verify facts through credible sources. Our longevity, licensing, and track record speak for themselves.
If you have any questions or require further clarification, feel free to contact us directly. We remain dedicated to serving you with integrity and professionalism.
Telephone: +852 8192 5146
Email: apply@grandcityinvestment.com
Website: www.grandcityinvestment.com
